Mission Statement

Continuous improvement through strategic planning, effective leadership, increased efficiency, and customer-centric employee to encompass our namesake.

Kaizen Automotive Group is a family-owned and operated automotive management company – proudly representing 11 automotive brands (Chevrolet, Buick, GMC, Cadillac, Ford, Lincoln, Honda, Hyundai, Kia, Genesis, and Nissan) in the Alberta and Southwestern California regions. Kaizen Automotive Group also oversees a successful automotive fleet management company, Summit Fleet, serving all Canadian provinces and many states of the continental USA.

Founded on the pillars of continuous improvement, employee empowerment, accountability, and extreme ownership – Kaizen Automotive Group has quickly become a multi-award-winning organization. Kaizen Automotive Group prides itself on searching for, hiring, and retaining the best people in the industry. Employing the right people with the right skills is why Kaizen Automotive Group has reached a high level of success.

Kaizen's Key Principles

Customer Service

  • Be easy to do business with. From beginning to end, ensure every customer experience is transparent and exceeds the customers’ expectations.
  • Offer both our internal and external customers a lasting relationship built on trust, a passion for excellence, and a dedicated focus on continuous improvement.
  • With our customer based mindset, we are confident in our ability to build a solid relationship with our customer through genuine interaction.

People

  • We believe Kaizens’ success comes from our dedicated employees. Kaizen provides unparalleled training about the automotive industry, processes, business financials, and culture of the Kaizen Group, giving individuals the skills they need to secure a long and rewarding career in the automotive industry.
  • Kaizen gives upward ability to grow within the company. From sales to a General Manager, the possibilities are endless.

Community

  • We believe it is our business to be a good neighbour. We participate in community programs/events, helping to improve the quality of life in the communities we reside in.
  • We encourage our employees to develop relationships with the community where they work and live. This will create positive action and our employee’s ability to reach out and give back.

Continuous Improvement

  • “We are stronger together than we are apart” has driven significant decisions and enables us to execute effectively. This fundamental shift and alignment of our enterprises’ structure and operations integrates all facets of the business under one automotive group.
  • Our focus for growth, diversification, operation efficiencies, and processes give us the advantage in leading the automotive industry.
  • Hard work and loyalty are ingrained in our business, and are valued within our culture.